• ITIL Continual Improvement service (CSI)

    $970.00

    The Continual Service Improvement (CSI) module provides attendees with a solid grounding in the process by which services and products can be delivered according to the strategy, design, transition, and operation phases of the IT Service Lifecycle. This course also provides students with an overview of the techniques and tools that can be employed to support continual service improvement activities and to evaluate the associated risks and critical success aspects.

    Course attendees also develop an understanding of management-level concepts and a working knowledge of the activities that support continual service improvement (CSI); however, the course does not include precise information about every one of the supporting processes.

    This module is designed to help organizations meet and adapt to the evolving requirements of end users while also enhancing project efficiencies and ROI.

    Accreditation:

    Our ITIL exams are accredited by Axelos (Global Best Practice Solutions)

    AXELOS is responsible for developing, enhancing and promoting a number of best practice frameworks and methodologies used globally by professionals working primarily in IT service management, project, programme and portfolio management and cyber resilience.

  • ITIL Foundation

    $750.00

    The ITIL Foundation course is an entry-level certification that provides attendees with a basic comprehension of the fundamental aspects, models and vocabulary that is commonly employed in the ITIL service lifecycle, including the connections between the stages of the lifecycle stage, the processes employed, and the way in which these processes contribute to overall service management.

    ITIL provides firms with a transparent overview of their IT competencies. It gives the IT department a fundamental comprehension of the needs of the clients and their key motivations. The interconnecting IT Service Management functions will enable the client requirements to be aligned with the capability of the services on offer.

    Accreditation:

    Our ITIL exams are accredited by Axelos (Global Best Practice Solutions)

    AXELOS is responsible for developing, enhancing and promoting a number of best practice frameworks and methodologies used globally by professionals working primarily in IT service management, project, programme and portfolio management and cyber resilience.

  • ITIL SO

    $970.00

    The Service Operation (SO) module is an ITIL® Service Lifecycle work stream certification that concentrates on the synchronization and execution of the tasks required to continuously manage the services, products, and resources that are associated with the service strategy. The main focus of this module is on the doctrines, procedures, and operational approaches that allow organizations and team members to effectively manage their services and products. These behaviors and processes can also enhance the effectiveness of overall IT service management.

    By developing a comprehensive understanding of the service operation, attendees can master the best practices that organizations employ to efficiently maintain the services and products they develop and use the available resources to their full capacity.

    Accreditation:

    Our ITIL exams are accredited by Axelos (Global Best Practice Solutions)

    AXELOS is responsible for developing, enhancing and promoting a number of best practice frameworks and methodologies used globally by professionals working primarily in IT service management, project, programme and portfolio management and cyber resilience.